Privacy Policy

Effective Date: October 17, 2025

SMSC.UZ ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information.

By using the SMSC.UZ website and our SMS messaging services ("Service"), you agree to the practices described in this policy.

1. Data Collection

We collect the following types of data to provide and improve our services:

1.1. Personal Data

Name and Contact Information: Full name, email address, phone number.
Account Data: Login, password (in encrypted form), transaction history.
Company Details: Company name, legal address, Tax ID/INN (for legal entities and sole proprietors).
Payment Data: Information about bank cards and accounts necessary for processing payments (processed by reliable payment gateways; we do not store full card details).

1.2. Technical Data

Usage Data: IP address, browser type, OS version, date and time of access, session duration, pages viewed.
Device Data: Unique device identifier, mobile operator information.
Cookies and Similar Technologies: Cookie files, web beacons, local storage for authentication, analytics, and personalization.
Service Usage Statistics: Number of sent/received SMS, traffic volume, delivery reports.

2. Purposes of Data Use

We use the collected data for the following purposes:

Provision of Services: For registration, authentication, managing your account, and providing SMS messaging services.
Billing and Payment Processing: For invoicing, receiving payments, and maintaining financial records.
Technical Support: To identify and resolve issues you may encounter while using the Service.
Service Improvement: To analyze Service usage, identify popular features, and optimize performance.
Marketing Communications: To send information about our services, promotions, and news with your prior consent.
Security: To prevent fraud, spam, and ensure the security of our platform and users.
Legal Compliance: To comply with the requirements of applicable laws of the Republic of Uzbekistan.

3. Data Sharing with Third Parties

We do not sell your personal data. We may share your data only in the following circumstances:

Mobile Operators: To ensure the delivery of SMS messages to end recipients. This is a necessary part of our Service's operation.
Payment Systems: For processing payments. These companies are obligated to protect your data in accordance with industry standards (PCI DSS).
Technical Service Providers: Such as hosting providers, cloud services, analytics systems (e.g., Google Analytics) that help us operate the Service. Data is shared based on confidentiality agreements.
Government Authorities: In response to a lawful request or demand from competent government authorities of the Republic of Uzbekistan in accordance with the law.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, user information may be transferred to the new owner, provided they continue to adhere to this Policy.

4. Data Security

We take comprehensive technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

Encryption: Data is transmitted over secure channels (SSL/TLS) and stored in encrypted form where applicable.
Access Control: Access to personal data is restricted to authorized employees who require it for their job functions.
Regular Audits: We conduct regular security audits of our systems and processes.
Compliance with Standards: We strive to comply with global best practices in data protection, including GDPR principles.

5. User Rights

In accordance with the legislation of the Republic of Uzbekistan, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can restrict the processing of your data in certain circumstances.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at: privacy@smsc.uz. We will consider your request within the timeframe established by law.

We use cookies and similar technologies to enhance your experience using the Service. Cookies are small text files that are stored on your device when you visit the site.

6.1. Types of Cookies We Use

Essential Cookies: Enable basic functionality of the site, such as navigation and access to secure areas. The site cannot function properly without them.
Analytical Cookies: Help us understand how visitors interact with the site by collecting and reporting information anonymously.
Functional Cookies: Allow the site to remember choices you make (such as your user name, language, or region) and provide enhanced, personalized features.
Marketing Cookies: Used to track visitors across websites to display relevant ads.

6.2. Managing Cookies

You can manage cookies through your browser settings. You can:

Decline all or specific cookies.
Block cookies from third-party services.
Delete cookies that have already been stored.

Please note that disabling essential cookies may affect the functionality and availability of some features of our Service.

7. Data Retention Periods

We retain your personal data only for as long as necessary for the purposes for which it was collected and in accordance with legal requirements. Retention periods may vary depending on the type of data and the purpose of processing. After the retention period expires, data is securely destroyed or anonymized.

8. Children

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we discover that we have collected a child's data without consent, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Republic of Uzbekistan. We ensure appropriate protection of your data in accordance with applicable law and take necessary legal, technical, and organizational measures to safeguard it during international transfers.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend that you check this page regularly for the latest information on our privacy practices.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data processing practices, please contact us:

By email: privacy@smsc.uz
Through the contact form on our website: Contact Us